Talk to a human.
Small team, real people. During the beta, feedback goes through the app so it never gets lost in an unmonitored inbox.
Send feedback in the app
Sign in, open your account page and use the feedback box — for bugs, failed captures, privacy requests or anything else. It works even before your invite is activated, and you can see what you've sent.
Sign inBefore you write in
Most import failures come from platforms that block automated fetching. Try pasting the original text into the import dialog first — if that still fails, send us the link.